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Quick Steps
7 Lessons
Microsoft Outlook Email - Take Back Control of your Inbox the Windows Version-USD
The Quick Summary: The Ultimate Guide To Bringing the Best Out of Outlook Email for You and Your Clients
How To Make Outlook Email Your Most Obedient Puppy...
... So It Plays Ball, Fetches Your Slippers and Sits Nicely By Your Side On Command
Outlook Email is a bit like a puppy.
Excitable. Full of energy. Adorable.
And yet at times a bit of a naughty boy (or girl).
If you don’t train Outlook it can cause chaos and carnage. You know the warning signs.
Are you tired of an inbox that has taken over your life?
Are you tired of an inbox overflowing with a rising and relentless tide of emails?
Are you tired of not knowing the ropes well enough or frustrated with the time it takes to sort and send messages – for you and your clients?
If the answer is YES then your Outlook puppy is definitely in need of some friendly training.
It’s time to put yourself in control of your inbox.
It’s time to learn how to make Outlook obey the rules – sit, stay and rollover on your command.
It’s time to find the shortcuts to save you hours of unproductive wasted frustration.
Introducing my Microsoft Outlook Email course.
Let me guide you so your beautiful Office puppy behaves itself and runs like a good dog day in, day out.
I’ve put a lot into this online course because there is a lot to cover.
You will be shown, step-by-step, how to:
Excitable. Full of energy. Adorable.
And yet at times a bit of a naughty boy (or girl).
If you don’t train Outlook it can cause chaos and carnage. You know the warning signs.
Are you tired of an inbox that has taken over your life?
Are you tired of an inbox overflowing with a rising and relentless tide of emails?
Are you tired of not knowing the ropes well enough or frustrated with the time it takes to sort and send messages – for you and your clients?
If the answer is YES then your Outlook puppy is definitely in need of some friendly training.
It’s time to put yourself in control of your inbox.
It’s time to learn how to make Outlook obey the rules – sit, stay and rollover on your command.
It’s time to find the shortcuts to save you hours of unproductive wasted frustration.
Introducing my Microsoft Outlook Email course.
Let me guide you so your beautiful Office puppy behaves itself and runs like a good dog day in, day out.
I’ve put a lot into this online course because there is a lot to cover.
You will be shown, step-by-step, how to:
- ✅ Work all the essential email functions, including how to CC and BCC, and other email options
- ✅ Delay delivery of an email or make it expire when it’s no longer of value to the recipient
- ✅ Get back deleted messages – you know, the ones you pressed delete on too soon before realising in horror
- ✅ Create quick steps to speed up filing, regular standard email and combine many actions. Lickety-split
- ✅ Work with the inboxes of clients or colleagues. Mischief managed
- ✅ Be a delegate to someone else’s inbox – so you can look after their messages
- ✅ Clean up your conversations in the inbox. Fresh and tidy
- ✅ Send email on behalf of someone else. Save your clients time
- ✅ Create rules to automate tasks and make your life easier
- And much, much more.
- With this course you have access to almost FOUR hours of video tutorials.
- But you don’t have to watch them all in one go like a box set binge-watch. Simply dip in where you like or go through it systematically bit by bit.
- This online course is designed to be super flexible for the life you lead.
- You are in control. You learn when you want, where you want.
- There is a clear structure to the course but you choose how you learn – go through it in order or dip into the lessons you need right now.
- Let me lead you through the Outlook Email maze so you emerge from the centre with everything you need to train your little puppy.
Course Curriculum – Here’s What You Get
Shelley Fishel
Meet Shelley Fishel: Your Microsoft Office Maestro
Shelley's journey didn't follow the traditional path. At just 17, she left school to run her father's business—a experience that gave her an unshakeable understanding of what it means to juggle multiple responsibilities and keep everything running smoothly. Sound familiar?
Twenty-five years ago, when Shelley re-entered the workforce as her children grew, she discovered her true calling: helping assistants like you master the tools that make or break your day. She started by streamlining admin processes, then found her passion for training, eventually launching her own company focused exclusively on what PAs and EAs need to know.
Why Assistants Love Learning from Shelley
She gets how you think. Shelley understands that you're the lynchpin holding everything together. You have diverse responsibilities, multiple contacts, and one overarching goal: helping your executive perform at their absolute best. She's designed her training around this reality.
She speaks your language. No tech jargon or unnecessary complexity. Shelley breaks down Microsoft Office features into simple, practical steps that you can implement immediately. As she puts it, she's a "lover of lists" who helps you get things done "quicker, easier, and more elegantly—without drowning in Google first."
She's proven her expertise. With over 2.5 million books sold worldwide (translated into multiple languages), 20+ years of hands-on training experience, and 10,000+ training hours under her belt, Shelley knows Microsoft Office inside and out. But more importantly, she knows how to teach it in a way that sticks.
The "Angel on Your Shoulder" Approach
As one client perfectly said: "Shelley's like the angel on my shoulder." Her bite-sized lessons (most under 10 minutes) let you solve problems faster than drinking a cup of tea. No more frantic Googling while
while your executive waits for results.
Real results: One client reduced a 3-hour monthly task to 30 minutes after just one training session—reclaiming nearly a full day every month.
When you learn from Shelley, you're getting a partner who understands the unique pressures of supporting executives and wants to help you feel confident, capable, and truly indispensable to your team.
Start Your Course
with Shelley Today
Train that puppy – Be in Control – Enjoy a Brighter Outlook
Course Pricing
What People Are Saying About This Course...
“I learnt so many great tips”
