Microsoft Outlook Email for Mac -
take back control of your Inbox USD

The Quick Summary: The Ultimate Guide To Bringing the Best Out of Outlook Email for You and Your Clients

How To Make Outlook Email Your Most Obedient Puppy...

... So It Plays Ball, Fetches Your Slippers and Sits Nicely By Your Side On Command

Course Summary

​​​​Outlook Email is a bit like a puppy.

Excitable. Full of energy. Adorable.

And yet at times a bit of a naughty boy (or girl).

If you don’t train Outlook it can cause chaos and carnage. You know the warning signs.

Are you tired of an inbox that has taken over 
your life?

Are you tired of an inbox overflowing with a rising and relentless tide of emails?

Are you tired of not knowing the ropes well enough or frustrated with the time it takes to sort and send messages – for you and your clients?

If the answer is YES then your Outlook puppy is definitely in need of some friendly training.

It’s time to put yourself in control of your inbox.

It’s time to learn how to make Outlook obey the rules – sit, stay and rollover on your command.

It’s time to find the shortcuts to save you hours of unproductive wasted frustration.

Introducing my Microsoft Outlook Email course.

Let me guide you so your beautiful Office puppy behaves itself and runs like a good dog day in, day out.

I’ve put a lot into this online course because there is a lot to cover.

You will be shown, step-by-step, how to:

  • Work all the essential email functions, including how to CC and BCC, and other email options
  • ✅ Delay delivery of an email or make it expire when it’s no longer of value to the recipient
  • ✅ Get back deleted messages – you know, the ones you pressed delete on too soon before realising in horror
  • ✅ Create quick steps to speed up filing, regular standard email and combine many actions. Lickety-split
  • ✅ Work with the inboxes of clients or colleagues. Mischief managed
  • ✅ Be a delegate to someone else’s inbox – so you can look after their messages
  • ✅ Clean up your conversations in the inbox. Fresh and tidy
  • ✅ Send email on behalf of someone else. Save your clients time
  • ✅ Create rules to automate tasks and make your life easier
  • And much, much more.
  • With this course you have access to almost FOUR hours of video tutorials.
  • But you don’t have to watch them all in one go like a box set binge-watch

Course Curriculum - Here is what you get

Shelley Fishel

Introducing Shelley Fishel - The MS Office Maestro


I was so excited when the 3 computers arrived. I was finally going to be able to get rid of all the bits of paper, linking one piece of information to another. Now I could build a database.

The only problem was, I had no idea how. So, I bought a book about Access and taught myself.

And that’s what I’ve been doing ever since.

I didn’t get the education I wanted when I was younger. By the time I was 17, I had to leave school to take over running my father’s business. I’ve always had a head for organizing. Give me a list and I’m happy. Done √ Next!

Because I didn’t finish my education, it was logical that I would stay at home when I got married and had children. And I loved so much of it. My family is at the heart of my life, and I love it when people feel comfortable and cared for. I’ve even become a bit famous for my Friday Shabbat baking photos (join me on Instagram for those).

But even back then I knew I could do much more (I’d already run one company and done admin for another) and I wanted to earn my own money too.

The kids grew and I moved back into the workforce over 20 years ago, eventually finding a wonderful training company where I learned my trade.  

Being fiercely independent, my next step was starting my own company. I discovered I loved working with PAs and EAs. I get how they think and what they do. They have lots of different responsibilities and contacts; they’re the lynchpin, sorting everything and everybody out. And above all, their goal is helping their manager perform at their best.

I can relate to that, because I want nothing more than to help YOU perform at your best. 

Over the years I’ve realized that I love to break down complex activities into simple steps that I can explain in a step-by-step practical way. #loveroflists

I never call myself a Microsoft expert. I just help you get things done quicker, easier, and more elegantly (and without drowning in Google first).  

I can’t put it better than what a long-term client said about me recently: “Shelley’s like the angel on my shoulder”. I love that! 


Start Your Course  
with Shelley Today

Train that puppy – Be in Control – Enjoy a Brighter Outlook 

Course Pricing